Privacy Policy

This policy explains how personal information is handled when you shop with LUNAVEIL. Our privacy practices are intended to support applicable U.S. and U.K. data-protection requirements, including relevant CCPA and U.K. GDPR rights.

Information We Collect

Depending on how you use the store, we may collect your name, shipping and billing address, email address, phone number, order details, transaction information, customer-service communications, and information generated through your use of the storefront. We do not store full payment-card numbers; payment details are processed by authorized payment providers.

How We Use Information

We use personal information to process payments and orders, arrange delivery, provide customer service and after-sales support, prevent fraud, maintain store security, comply with legal obligations, and operate the storefront.

Service Providers & Disclosure

We do not sell or rent personal information. Information may be shared as necessary with Shopify, payment processors, fulfillment providers, shipping carriers, professional advisers, and other service providers that help us operate the store, or where disclosure is required by law.

Security & Retention

We use reasonable safeguards designed to protect personal information. Order and transaction records are retained for legal, accounting, after-sales, fraud-prevention, and dispute-resolution purposes for as long as reasonably necessary or required by law.

Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain uses of your personal information. You may submit a request by emailing servicelunaveil@outlook.com or through our Contact Us page. You may also review Your Privacy Choices where applicable.